Information about Data Protection
DLR takes the protection of personal data very seriously. We want you to know when we store data, which types of data are stored and how it is used. As an incorporated entity under German civil law, we are subject to the provisions of the EU General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected. We have taken technical and organisational measures to ensure our compliance and the compliance of external service providers with the data protection regulation.
This website uses SSL – that is, TLS encryption – in order to protect the transfer of personal data and other confidential information (for example, orders or enquiries sent to the controller). A connection is encrypted if you see the character sequence 'https://' and the padlock icon in your browser's address bar.
We herewith advise you that the transmission of data via the Internet (i.e., through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.
I. Name and address of the controller
The controller in the meaning of the General Data Protection Regulation, other national data protection laws in the Member States and related data protection regulations is:
Deutsches Zentrum für Luft- und Raumfahrt e. V. (DLR)
II. Name and address of the data protection officer
The controller’s appointed data protection officer is:
Uwe Gorschütz, Deutsches Zentrum für Luft- und Raumfahrt e. V., Linder Höhe, 51147 Cologne
III. Definition of terms
1. Personal data
Personal data refers to any information relating to an identified or identifiable natural person (hereinafter: ‘data subject’). An identifiable natural person is one who can be identified – directly or indirectly – in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
2. Data subject
A data subject is any identified or identifiable natural person whose personal data is processed by the controller.
Processing is any operation or set of operations performed on personal data or on sets of personal data – whether or not by automated means – such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion or destruction.
4. Restriction of processing
Restriction of processing means the marking of stored personal data with the aim of limiting its processing in the future.
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
7. Controller or data processing controller
Controller or data processing controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
Processor means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller.
Recipient means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities that may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
10. Third party
Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
IV. General information on data processing
1. Scope of processing of personal data
We process personal data concerning our users exclusively to the extent required to provide a functioning website, as well as our content and services. Ordinarily, we will only process the personal data of our users after obtaining their consent. An exception to this rule is where obtaining prior consent is factually impossible and the processing of the data is permitted by law.
2. Legal grounds for the processing of personal data
Where we obtain consent from the data subject for the processing of personal data, the legal grounds are set out in Art. 6, paragraph 1, part (a) of the EU General Data Protection Regulation (GDPR).
Where personal data is processed for the performance of a contract in which the data subject is a contractual partner, the legal grounds are set out in Art. 6, paragraph 1, part (b) of the GDPR. This also applies to processing that is necessary for pre-contractual measures.
Where personal data is processed for compliance with a legal obligation to which our research centre is subject, the legal grounds are set out in Art. 6, paragraph 1, part (c) of the GDPR.
Where processing of personal data is necessary for the protection of vital interests of the data subject or another natural person, the legal grounds are set out in Art. 6, paragraph 1, part (d) of the GDPR.
Where processing is necessary for the legitimate interests of our research centre or a third party, and where the fundamental rights and freedoms of the data subject do not override the first interests, the legal grounds are set out in Art. 6, paragraph 1, part (f) of the GDPR.
3. Data deletion and duration of data storage
The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, storage takes place if authorised by Union or Member State directives, laws or other regulations to which the controller is subject. Blocking or deletion of the data shall also take place when a storage period stipulated by one of the above standards comes to an end, except where it is necessary to continue storing the data to enter into or perform a contract.
1. external hosting
This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website. The hoster is used for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f DSGVO). Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.
We use the following hoster:
Artfiles New Media GmbH
2. conclusion of a contract for order processing
In order to ensure an data protection-compliant processing, we have signed an order processing contract with our provider BESL Eventagentur GmbH & Co. KG, Köthener Straße 38, 10963 Berlin.
BESL contracted and has also signed an order processing contract with the hoster artfiles.
VI. Provision of the website and generation of log files
a) Description and scope of data processing
Our system automatically collects data and information from the accessing computer system each time our website is visited.
The following data is collected in this context:
- Information about the browser type and version
- The user’s operating system
- The user’s Internet Service Provider
- The user’s IP address
- The date and time of access
- Referrer website(s)
- Websites accessed by the user from our website
The data is also stored in log files kept on our system. This data is not stored together with other personal data concerning the user.
b) Legal grounds for data processing
The legal grounds for temporary storage of the data and log files are set out in Art. 6, paragraph 1, part (f) of the EU General Data Protection Regulation (GDPR).
c) Purpose of data processing
Temporary storage of the IP address by our system is necessary to deliver the website to the computer of the user. For this purpose, the user’s IP address must be stored for the duration of the session.
Storage in log files takes place to ensure functionality of the website. In addition, the data is used to optimise the website and to ensure security of our Information Technology systems. Data analysis for marketing purposes does not take place in this context.
The DLR website collects a variety of general data and information each time it is accessed by a data subject or an automated system. This general data and information is stored in server log files. The data and information collected include the (1) browser types and versions; (2) the operating system used by the accessing system; (3) the website from which the accessing system arrives on our website (the referrer); (4) the sub-pages visited by the accessing system; (5) the date and time of accessing our website; (6) an Internet Protocol address (IP address); (7) the Internet service provider of the accessing system and (8) other similar data and information that is used to protect against risks in the case of attacks on our Information Technology systems.
DLR does not draw any conclusions about the identity of the data subject during use of this general data and information. Instead, this information is necessary to (1) deliver the contents of our website in their correct form; to (2) optimise the contents of our website and promote it; to (3) guarantee the permanent functionality of our information technology systems and equipment used for our website; and to (4) provide the information necessary for law enforcement organisations to investigate cyber-attacks. This anonymous data and information is analysed by DLR, firstly for statistical purposes, and secondly with the objective of increasing data protection and data security at our research centre, and hence to achieve an optimum level of protection for the personal data processed by us. The anonymous data contained in the server log files is stored separately from all other personal data concerning the data subject.
These purposes justify our legitimate interests in data processing according to Art. 6, paragraph 1, part (f) of the GDPR.
d) Duration of storage
The data is deleted as soon as it is no longer needed for the purpose for which it was collected. In the case of data collection for the provision of this website, this applies at the end of each session.
In the case of data stored in log files, this occurs after no longer than seven days. Further storage is possible; in these cases, the users’ IP addresses are deleted or pseudonymised to prevent any association with the accessing client.
e) Right to objection and removal
The collection of data for the provision of our website and the storage of data in log files is crucial to operation of the website. Hence, users are not granted a right to object.
Our websites and pages use what the industry refers to as “cookies.” Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.
In some cases, it is possible that third-party cookies are stored on your device once you enter our site (thirdparty cookies). These cookies enable you or us to take advantage of certain services offered by the third party (e.g., cookies for the processing of payment services).
Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of the cookies (e.g., the shopping cart function or the display of videos). The purpose of other cookies may be the analysis of user patterns or the display of promotional messages.
Cookies, which are required for the performance of electronic communication transactions (required
cookies) or for the provision of certain functions you want to use (functional cookies, e.g., for the shopping cart function) or those that are necessary for the optimization of the website (e.g., cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of cookies to ensure the technically error free and optimized provision of the operator’s services. If your consent to the storage of the cookies has been requested, the respective cookies are stored exclusively on the basis of the consent obtained (Art. 6(1)(a) GDPR); this consent may be revoked at any time.
You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.
VIII. Registration on our website
You have the option to register on this website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise, we shall reject the registration.
To notify you of any important changes to the scope of our portfolio or in the event of technical
modifications, we shall use the e-mail address provided during the registration process.
We shall process the data entered during the registration process on the basis of your consent (Art. 6(1)(a) GDPR).
The data recorded during the registration process shall be stored by us as long as you are registered on this website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.
a) Purpose of data processing
We use the personal data you provide in the registration form exclusively to process your enquiry and organise the event.
The user's first name, family name and citizenships are collected for the use of export control.
For DLR on-site appointments and web events, we transmit the personal data: first name, family name and citizenships to the external DLR plant security on the legal basis Art. 6 para. 1. letter c) and d) GDPR (export control and incident regulation).
b) Duration of storage
The data will be deleted as soon as they are no longer necessary for the purpose of their collection.
The data collected for export control is stored for a period of 5 years after the date of the visit.
c) Possibility of objection and removal
The registration for the event can be cancelled by the user concerned at any time. For this purpose, please contact the email address given on the contact page of this website.
IX. Request by e-mail, telephone, or fax
If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.
These data are processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6(1)(f) GDPR) or on the basis of your consent (Art. 6(1)(a) GDPR) if it has been obtained.
The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.
X. eCommerce and payment service providers
a) Encrypted payment transactions on this website
If you are under an obligation to share your payment information (e.g. account number if you give us the authority to debit your bank account) with us after you have entered into a fee-based contract with us, this information is required to process payments.
Payment transactions using common modes of paying (Visa/MasterCard, debit to your bank account) are processed exclusively via encrypted SSL or TLS connections. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line. If the communication with us is encrypted, third parties will not be able to read the payment information you
share with us.
b) Processing of data (customer and contract data)
We collect, process, and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process, and use personal data concerning the use of this website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.
The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.
c) Data transfer upon closing of contracts for services and digital content
We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with the financial institution tasked with the processing of payments.
Any further transfer of data shall not occur or shall only occur if you have expressly consented to the
Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.
The basis for the processing of data is Art. 6(1)(b) GDPR, which permits the processing of data for the
fulfilment of a contract or for pre-contractual actions
We integrate payment services of third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank account details, credit card number) are processed by the payment service provider for the purpose of payment processing. For these transactions, the respective contractual and data protection provisions of the respective providers apply. The use of the payment service providers is based on Art. 6(1)(b) GDPR (contract processing) and in the interest of a smooth, convenient, and secure payment transaction (Art. 6(1)(f) GDPR). Insofar as your consent is requested for certain actions, Art. 6(1)(a) GDPR is the legal basis for data processing; consent may be revoked at any time for the future.
We use the following payment services / payment service providers within the scope of this website:
The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European
Commission. Details can be found here:
XI. Online-based Audio and Video Conferences (Conference tools)
We use online conference tools, among other things, for communication with our customers. The tools we use are listed in detail below. If you communicate with us by video or audio conference using the Internet, your personal data will be collected and processed by the provider of the respective conference tool and by us. The conferencing tools collect all information that you provide/access to use the tools (email address and/or your phone number). Furthermore, the conference tools process the duration of the conference, start and end (time) of participation in the conference, number of participants and other “context information” related to the communication process (metadata).
Furthermore, the provider of the tool processes all the technical data required for the processing of the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker and the type of connection.
Should content be exchanged, uploaded, or otherwise made available within the tool, it is also stored on the servers of the tool provider. Such content includes, but is not limited to, cloud recordings, chat/ instant messages, voicemail uploaded photos and videos, files, whiteboards, and other information shared while using the service.
Purpose and legal bases
The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest in the meaning of Art. 6(1)(f) GDPR). Insofar as consent has been requested, the tools in question will be used on the basis of this consent; the consent may be revoked at any time with effect from that date.
Duration of storage
Data collected directly by us via the video and conference tools will be deleted from our systems
immediately after you request us to delete it, revoke your consent to storage, or the reason for storing the data no longer applies. Stored cookies remain on your end device until you delete them. Mandatory legal retention periods remain unaffected.
Conference tools used
We employ the following conference tools:
We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a
contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.
We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.
XII. Rights of the data subject
Where personal data concerning you is processed, you are the data subject as defined in the EU General Data Protection Regulation (GDPR) and you have the following rights with respect to the controller:
a) Right to information
You have the right to obtain from the controller confirmation of whether personal data concerning you is processed by us.
Where such processing takes place, you have the right to obtain the following information from the controller:
- the purposes for which the personal data is processed;
- the categories of personal data that is processed;
- the recipients, or categories of recipients to whom the personal data relating to you has been or will be disclosed;
- the planned duration of storage of the personal data concerning you, or the criteria applied to defining the duration of storage if precise information in this regard is not available;
- the existence of a right to correction or deletion of the personal data concerning you, the right to restrict processing by the controller or the right to object to this processing;
- the right to lodge a complaint with a supervisory authority;
- all information available concerning the origins of the data if the personal data was not collected from the data subject;
- the existence of an automated decision-making process, including profiling, according to Art. 22 paragraphs 1 and 4 of the GDPR and – at least in these cases – meaningful information on the logic and implications involved, as well as on the intended effects of this kind of processing on the data subject;
- You also have the right to obtain information on whether the personal data concerning you has or will be transferred to a third country or to an international organisation. In this regard, you are entitled to request information on the appropriate guarantees in place with regard to this processing in accordance with Art. 46 of the GDPR.
The controller will provide a copy of the personal data that is subject to processing. Where you request additional copies, the controller is entitled to charge an appropriate fee based on administrative costs. If you place the application by electronic means, the information will be made available in a standard electronic format, except where otherwise specified by you. The right to receive a copy in accordance with paragraph 3 of this section must not adversely affect the rights and freedoms of other persons.
b) Right to correction
As a data subject, you have the right to request from the controller the correction of inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
c) Right to limit processing
You have the right to request from the controller restriction of processing of personal data concerning you under the following conditions:
- where the accuracy of the personal data is contested by you, for a period enabling the controller to verify the accuracy of the personal data;
- the processing is unlawful and you oppose the deletion of the personal data, and instead request the restriction of its use;
- the controller no longer needs the personal data for the purposes of the processing, but it is required by you for the establishment, exercise or defence of legal claims; or
- if you have objected to processing pursuant to Art. 21, paragraph 1, of the GDPR, pending the verification of whether the legitimate reasons of the controller override your reasons.
Where processing of the personal data concerning you has been restricted, such personal data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
Where you have obtained restriction of processing under the conditions set out above, you will be informed by the controller before the restriction of processing is lifted.
d) Right to deletion
Obligation to delete
You have the right to request the controller to delete personal data concerning you without undue delay, and the controller will be obliged to delete personal data immediately where one of the following grounds applies:
- the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
- you withdraw consent on which the processing is based according to part (a) of Art. 6, paragraph 1, or part (a) of Art. 9, paragraph 2 of the GDPR, and there is no other legal basis for the processing;
- you object to the processing pursuant to Art. 21, paragraph 1 of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21, paragraph 2 of the GDPR;
the personal data concerning you has been unlawfully processed;
- the personal data has to be deleted to comply with a legal obligation under a Union or Member State law to which the controller is subject;
- The personal data concerning you has been collected in relation to the offer of information society services referred to in Art. 8, paragraph 1 of the GDPR.
- Information to third parties
Information to third parties
Where the controller has made the personal data concerning you public and is obliged pursuant to Art. 17, paragraph 1 of the GDPR to delete the personal data, the controller, taking account of available technology and the cost of implementation, is required to take reasonable steps, including technical measures, to inform controllers who are processing the personal data that you have requested to be deleted by such controllers, as well as any links to, copies or replications of such personal data.
The right to deletion does not apply to the extent that processing is necessary:
- for exercising the right of freedom of expression and information;
- for compliance with a legal obligation under Union or Member State law to which the controller is subject or for the performance of tasks carried out in the public interest or in the exercise of official authority vested in the controller;
- for reasons of public interest in the area of public health in accordance with parts (h) and (i) of Art. 9, paragraph 2 and Art. 9, paragraph 3 of the GDPR;
- for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes in accordance with Art. 89, paragraph 1 of the GDPR, insofar as the rights referred to in section (a) are likely to render impossible or seriously impair the achievement of the objectives of that processing; or
- for the establishment, exercise or defence of legal claims.
e) Right to notification
Where you have exercised the right to correction, deletion or restriction of processing with the data controller, the data controller shall be obliged to notify all recipients to whom the personal data concerning you was disclosed of this correction or deletion of data or of the restriction of processing, except where compliance proves to be impossible or is associated with a disproportionate effort.
In addition, you are entitled to require that the data controller inform you about these recipients.
f) Right to data portability
You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format and have the right to transfer that data to another controller without hindrance from the controller to which the personal data have been provided, where:
the processing is based on consent pursuant to part (a) of Article 6, paragraph 1 or part (a) of Article 9, paragraph 2 of the GDPR or in a contract pursuant to part (b) of Art. 6, paragraph 1 of the GDPR; and
the processing is carried out by automated means.
In exercising your right to data portability, you have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. This must not adversely affect the rights and freedoms of other persons.
The right to data portability does not apply to processing that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
g) Right to object
You have the right to object, at any time, on grounds relating to your particular situation, to the processing of personal data concerning you, which is based on parts (e) or (f) of Art. 6, paragraph 1 of the GDPR; this includes profiling based on those provisions.
The controller shall no longer process the personal data concerning you, unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
Where personal data concerning you is processed for direct marketing purposes, you have the right to object, at any time, to the processing of personal data concerning you for the purpose of such marketing. This applies also to profiling to the extent that it is related to such direct marketing.
Where you object to processing for direct marketing purposes, the personal data will no longer be processed for such purposes.
In the context of the use of information society services, and notwithstanding directive 2002/58/EC, you may exercise your right to object by automated means that use technical specifications.
Where personal data is processed for scientific or historical research purposes or for statistical purposes pursuant to Art. 89, paragraph 1 of the GDPR, you have the right, on grounds relating to your particular situation, to object to processing of personal data concerning you, except where the processing is necessary for the performance of a task carried out for reasons of public interest.
Should you wish to exercise your right to withdraw consent or to object, please send an email to firstname.lastname@example.org.
h) Right to withdraw consent pursuant to Art. 7, paragraph 3 of the GDPR
You have the right to withdraw your consent to the processing of data at any time, with future effect. In the event that you withdraw consent, we will delete the data concerned immediately, except where processing can be based on legal grounds that do not require consent. The withdrawal of consent will not affect the lawfulness of processing carried out prior to withdrawal of consent.
i) Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects for you or similarly significantly affects you.
This does not apply if the decision:
- is necessary for entering into, or performance of, a contract between you and the data controller;
- is authorised by Union or Member State law to which the controller is subject and which also contains suitable measures to safeguard your rights, freedoms and legitimate interests; or
- is based on your explicit consent.
However, these decisions must not be based on special categories of personal data referred to in Art 9, paragraph 1 of the GDPR, unless parts (a) or (g) of Art. 9, paragraph 2 of the GDPR applies and suitable measures to safeguard your rights, freedoms and legitimate interests are in place.
In the cases referred to in parts (1) and (3), the data controller is required to implement suitable measures to safeguard your rights, freedoms and legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express your own point of view and to contest the decision.
j) Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your normal residence, you place of work or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.
The supervisory authority with which the complaint has been lodged is required to inform the complainant on the progress and the outcome of the complaint, including the possibility of a judicial remedy pursuant to Article 78.